How can I differentiate my hotel from the competition? What makes us special?
A bed is a bed is a bed … – you might think so, but in future this will not be enough. Many hotel owners are not aware of the potential of their properties. They are preoccupied with their daily routine and have forgotten why guests are visiting their hotel. It is critical to position yourself with the right target audience. The goal is to create more returning customers. Make your property stand out amongst your competitition. If you think you are just like everbody else – well, attend this course and discover what makes you special.
The goal of this workshop is to create greater awareness about your strengths and USP. Even if you think your location is superb, your service is excellent and your staff are friendly, we will show you many more aspects which can turn first time visitors into loyal returning guests.