Analysis of internal processes and technology
Using systems wisely, optimizing processes, increasing employee efficiency
We will take an in-depth look at all existing technological solutions on site. Processes are analysed and we design a plan for workplace effectiveness and workflow. The goal is to give you and your staff valuable time to focus on other tasks – especially taking care of your guests.
A detailed report illustrates the potential benefits for your operation and prioritizes which problem areas need immediate attention. For many hotels, there is a great potential to increase revenue and use time more efficiently.
Contents
- Analysis of your hotel’s program & functions
- System landscape and compatibility
- Using the hotel’s website as an effective sales tool
- On- and offline correspondence
- Internal processes including reception and reservation
- Web database contents
- The hotel’s website from the guest’s perspective
- Rate structure and price range
Target Audience
General Managers, Banquet, Head of Departments, Directors, Reception, Management, Reservations, Sales, Trainers, Meeting & Events Team, Owners
Duration
1 Day
Max. Number of Participants
10
Difficulty
Trainer
